Two women sitting at a desk opposite each other talking, with the text, “Feedback — A Question of Give and Take”, Patrick Heller, Agile Coach/Scrum Master.
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Feedback — A Question of Give and Take

How to apply the BREAD method to give helpful high-quality feedback

Patrick Heller
11 min readOct 4, 2021

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Let’s face it, feedback is difficult — both giving and receiving. Feedback can easily be taken personally, and can therefore be omitted altogether by a hesitant giver. This is a shame, since giving feedback can be a great tool to help someone grow.

If you know how to properly give valuable feedback, and if the person on the receiving end knows how to deal with the feedback, they will be able to learn and improve.

Feedback is an opportunity

Learning how to give and receive feedback makes it less personal, more nuanced, and therefore easier to apply. In other words, it creates more opportunities to help each other. There is a growing need for great feedback skills. People working in modern agile-minded organizations need to be able to give and receive feedback on a very regular basis — namely at the end of each two or three-week sprint. When finalizing such a sprint, two team sessions involve a lot of feedback.

Feedback is a necessity

There is the Sprint Review, in which the team shows their stakeholders what was developed during the last few weeks, and asks them for feedback on that. Was it what they expected…

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Patrick Heller
Patrick Heller

Written by Patrick Heller

Change Expert ★ Author ★ Speaker

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